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Thank you for visiting and shopping at Rays Country Ham Store!

A. 30 Days Return Policy


We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.


B. Return Process


To initiate a return, submit your request in writing to info@rayscountryham.com or call us at (336) 462-8791 and state the reason for the return and your mailing address. You will promptly receive a reply with instructions.


C. Refunds


Refunds for returned items are credited to the account from which the purchase was made and depending on the policies of the account can take from 2 to 10 days to be credited to the account.


D. Damaged Wrong Products Or Issues


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

To return your product, you should contact our mail.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.


E. Restocking Fee


We do not charge a restocking fee on returns


Rays Country Ham Company LLC,
707 West Pine Street , Mount Airy, North Carolina, 27030, USA

Email : info@rayscountryham.com

Call Us :(336) 462-8791

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