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Shipping Policy

THANK YOU FOR VISITING AND SHOPPING AT RAYS COUNTRY HAM STORE!
  • All orders are processed on the same day as they are received (the cut-off time for Whole Ham orders is 4:00 PM EST excluding weekends and holidays).  
  • After receiving your order confirmation email, you will receive another notification with a tracking number when your order has shipped. Please allow 28 hours for the tracking information to become available. 
  • We provide Free Standard Shipping for all of our products. 
  • All Whole Ham products are shipped by UPS Ground within the continental U.S and APO addresses. 
  • We cannot accept orders for shipments to P.O. Box addresses.
  • We cannot ship website orders of Whole Hams to Alaska or Hawaii. Please call Customer Service if you want to arrange payments for shipment to locations not offered under our free shipping policy.
  • We do not offer local delivery or in-store pickup to customers in the vicinity of our home office and packing facilities. 
  • If you haven’t received your order within five days of receiving your shipping confirmation email, or should you have any further questions, don’t hesitate to get in touch with us at info@rayscountryham.com.

 

Rays Country Ham Company LLC,
707 West Pine Street , Mount Airy, North Carolina, 27030, USA

Email : info@rayscountryham.com

Call Us :(336) 462-8791

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