Shipping Policy - Rays Country Ham

Shipping Policy

  • All orders are processed on the same day as they are received (the cut-off time for Whole Ham orders is 4:00 PM EST excluding weekends and holidays).  
  • After receiving your order confirmation email, you will receive another notification with a tracking number when your order has shipped. Please allow 28 hours for the tracking information to become available. 
  • We provide Free Standard Shipping for all of our products. 
  • All Whole Ham products are shipped by UPS Ground within the continental U.S and APO addresses. 
  • We cannot accept orders for shipments to P.O. Box addresses.
  • We cannot ship website orders of Whole Hams to Alaska or Hawaii. Please call Customer Service if you want to arrange payments for shipment to locations not offered under our free shipping policy.
  • We do not offer local delivery or in-store pickup to customers in the vicinity of our home office and packing facilities. 
  • If you haven’t received your order within five days of receiving your shipping confirmation email, or should you have any further questions, don’t hesitate to get in touch with us at


Rays Country Ham Company LLC,
707 West Pine Street , Mount Airy, North Carolina, 27030, USA

Email :

Call Us :(336) 462-8791

All Natural, No Preservatives, No GMO ~ Ready to Eat

Step into a culinary journey where American flavors meet the essence of Spain. Rays, a renowned brand celebrated for its authentic American Country, Ham, has joined forces with a renowned family-owned producer of Spain's national treasure, Jamón Serrano.

Unique Atmosphere-Controlled 4oz Trays

In the heart of the USA, Rays expertly slices the Jamón Serrano, carefully packaging it in unique atmosphere-controlled 4x4oz trays. It's akin to the daily slices found in bustling local markets across Spain but is now readily available for home delivery.

What sets this treasure apart is its natural preparation. No nitrates or nitrites are used; only the finest pork and limited sea salt are employed. The result is a healthy, protein-packed, gluten-free delight tantalizing your taste buds without additives.

Rays Jamón is the Answer for all Occasions

If you're a fan of dry-cured Country Ham like we are, then you're in for a treat with our Serrano ham. It's the perfect match for those who crave the rich flavors of naturally dry-cured ham in today's fast-paced, health-conscious world. Whether you're hosting an elegant soirée or looking for a quick, healthy snack on the go, Rays Jamón Serrano is the answer. It effortlessly fits into lunch bags and backpacks or even finds its place at tailgate parties.

It's a Taste that Spans bothTime and Geography.

Rays Country Ham hails from the Blue Ridge Mountains of North Carolina, while Serrano Ham, which means "mountain country ham," has been a beloved tradition in the Spanish mountains for centuries. The shared element? The dry mountain air gives both hams their distinctive yet incredibly unique flavors and two families, continents apart, devoted to superior quality.

Click on the RECIPES tab in the Munu Bar for

these easy and delicious Jamón Serrano dishes.